THIS EVENT IS EXCLUSIVELY FOR RECENT GRADUATES AND STUDENTS ONLY.
Course Overview
Dr Rakesh Jivan has over two decades of clinical experience and had owned private practices in the UK and in Australia where he had a special interest in communication, photography and endodontics. Over this time, he has developed a broad range of skills and knowledge which he now uses to help support dental practitioners develop their skills.
As a leader in educating communication Dr Rakesh will share his experience and knowledge demonstrating excellent communication skills that you can take back to your clinical practice and implement immediately.
- What do you do well?
- What do you find challenging?
- What’s your true purpose?
Learning Objectives
The learning outcomes for the communication course are:
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Understanding the need for effective communication in relation to the Code of Conduct
- The differences between needs and wants in dentistry
- Creating moments of magic for patients and a positive experience
- The role of ambivalence in dentistry
- Paternalism vs Patient centre care
- Developing a structured new patient examination and the importance of the 1 hour exam
- Descriptive charting – taking the patients on a journey
- Periodontal diagnosis and communication with patients
- Appropriate radiography and photography as part of the base line records
- Learn how to speak without jargon and explaining treatment options
- Understand the difference between option talk and consent talk
- Importance of judgment free empathetic dentistry
- Delivering a confident treatment plan
- Financial consent and talking about money with confidence
PRESENTER BIOGRAPHY
Dr Rakesh Jivan
BDS FPFA
I graduated from the University of Birmingham (UK) in 2000 and obtained my post-graduate Certificate in Restorative Dentistry from the Eastman Dental Institute, University College London in 2004. More recently I was inducted as a Fellow of the Pierre Fuchard Academy in 2021. I am a firm believer in lifelong learning and ethics in dentistry.
Having owned multi-chair private dental practices in the UK and Australia, I have over two decades of clinical and practice management experience. In addition to my daily clinical practice, I spent 10 years as a Key Opinion Leader (KOL) for 3M ESPE involved in lecturing, teaching and education.
In practice, I developed a special interest in endodontics, prosthodontics including CAD/CAM, patient communication and dental photography.
I now use these broad range of skills and experiences to develop educational programs for dental practitioners and in turn support dentists to develop their own clinical skills. I am involved in providing one to one mentoring and delivering face to face and online training in a variety of clinical topics including communication skills, record keeping and consent.
?I currently hold the position of Clinical Director for Education at Pacific Smiles Group responsible for practitioner support and continuing professional development for over 700 dental practitioners.
Outside of my work with Pacific Smiles, I have a passion for dental photography which started in 2000 when I introduced photography into my clinical practice. Since then, I have taken tens of thousands of clinical images and now teach others the benefits of photography in practice as part of my communication training course.
I’ve been a Queenslander since 2011 and live in Maroochydore on the Sunshine Coast with my wife Natasha who is a Clinical Psychologist, my three year old son Noah.
EVENT PRICING
ADA Member and Non-Member 1st and 2nd Year Graduates Only - COMPLIMENTARY EVENT
CPD POINTS
5.5 Non-Scientific hours
EVENT partner
ADAQ is pleased to announce that this event is supported by BOQ Specialist
EVENT SUPPORTER
ADAQ is pleased to announce that this event is supported by Pacific Smiles
By registering for this course, you agree to the events terms and conditions outlined on the ADAQ website.